Privacy PolicyRobert Whyte Ltd is committed to respecting and protecting the privacy of visitors to our websites as well as the privacy of our actual customers. For visitors, we've structured our websites so that, in general, you can visit us on the web without identifying yourself or revealing any personal information. For customers, once you choose to provide us with personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Robert Whyte Ltd. Visitors to Our website What information do we collect? When you visit our website, our web server collects basic user information about you that includes your ISP's domain, the time you accessed our website and the pages from within our website that you visit. We may at times also use cookies, which are small pieces of information that a website can store in a designated file on your computer. Cookies allow a web application to respond to you as an individual. How do we use this information? The basic user information collected is used to help us analyse web traffic and to improve the content of our website. Cookies may be used to facilitate your customer interaction with us. For example, we may use a cookie on the landing page of products sold online which record the customer information that is required on the order form, and then forward this information to our internal sales tracking database. We may from time to time disclose to third parties aggregate information on our website's traffic profile. For example, Internet advertising companies may require this data to help us better target our advertisements on our website(s) and/or other websites. Robert Whyte Ltd Customers What information do we collect? When you buy from our website, you provide us with both contact and payment information. Contact information typically includes your name, address and phone number. Payment information typically includes your credit card number. While you are a Robert Whyte Ltd customer, we manage information with regard to your account status and choice of products. How do we use this information? We use the contact information you provide us with to establish our service for you. We use payment information for payment processing purposes only. We create and maintain other information such as customer account status and choice of products in the normal course of providing a service. Robert Whyte Ltd may share customer information with selected partners/third parties, for example, to provide you with information about products that might be of interest to you or to enable you to take advantage of special partner programs. We will not otherwise disclose customer personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with or bring legal action against someone who may be causing harm or interfering with the rights or property of Robert Whyte Ltd, our customers, or others, or where Robert Whyte Ltd has good belief that the law requires such disclosure. Customers may opt out of receiving newsletters and/or notices of new or upgraded products from Robert Whyte Ltd by sending a request to privacy@robertwhyteltd.co.uk. In this request, customers must identify their email address and name. Please note, however, that Robert Whyte Ltd reserves the right to send bulletins and other important information regarding our services at our discretion. |
